PRIVACY POLICY

Last Updated: May 23, 2026

The Henderson Agency is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

1. Information We Collect

Contact Information

We may collect your name, email address, phone number, and other contact details when you complete forms, request information, schedule appointments, or contact us directly.

Communications Data

If you opt in to receive SMS or email communications, we may maintain records of your consent, preferences, and opt-out requests.

Website Usage Information

We may use cookies, analytics tools, and similar technologies to collect information such as your IP address, browser type, pages visited, and interaction data to improve website performance and user experience.

2. How We Use Your Information

We use your information to:

Provide requested services and support

Respond to inquiries and appointment requests

Send appointment reminders and updates

Send SMS and email communications you have consented to receive

Improve website performance and marketing efforts

Maintain records related to compliance and communication preferences

Protect against fraud, unauthorized activity, and security issues

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze website traffic. You may disable cookies through your browser settings, though some website features may not function properly.

4. Information Sharing

We do not sell your personal information.

No mobile information, SMS opt-in data, or consent information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only with trusted service providers who assist with services such as:

Website hosting

CRM and scheduling systems

Email and SMS delivery platforms

Analytics providers

Customer support tools

These providers may only use your information to perform services on our behalf.

5. Your Choices

SMS Opt-Out

You may opt out of text messages at any time by replying STOP to any message.

Email Opt-Out

You may unsubscribe from marketing emails by clicking the unsubscribe link included in the email.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Information

The Henderson Agency
Baton Rouge, LA
📞 225-788-5600
📧 [email protected]